Handle high priority and urgent tickets with precision while ensuring adherence to Service Level Agreements (SLAs) aligned with business objectives. Respond to requests from sales representatives via cases, following pre established procedures and guidelines. Proficiently document and track tickets, coordinating appropriate responses with a customer centric approach. Demo

As a seasoned sales technology professional with field experience, the ATS provides pre sales technical support of the sales process across Citrix Products and Solutions. As part of the sales team, the ATS is responsible for assessing the potential application of Citrix products to meet customers' business needs. Articulates industry trends and insights. They have trusted

Define, design, develop, and validate new capabilities including areas such as client APIs, core data grid functionality, performance, defect fixes, new feature development, and support activities as needed. This is a team based group where the candidate will be part of a larger team with exposure to all parts and stages of the development and validation of the specific f

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Why Cloud Software Group Citrix and TIBCO merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud based products to get work done from anywhere. Members of ou

Why Cloud Software Group Citrix and TIBCO merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud based products to get work done from anywhere. Members of ou

Manage the Worldwide Quarterly and Annual Income Tax Provision process including Tax memos, Uncertain Tax Positions, partner with accounting team to obtain data, work with international accounting on calculations and coordinate with outside tax service providers. Work with tax technology solutions to work efficiently and effectively. Manage the provision review engagement

Execute an account based sales strategy in assigned portfolio, focusing on growth and retention; drives accountability to deliver on account plans among the extended customer teams internally. Develop value proposition presentations and specialized business plans for customers that drive business outcomes to generate business and new opportunities. Provide detailed and ac

Lead the end to end order processing and delivery of software products and services, ensuring that orders are processed accurately and on time, while maintaining a high level of customer satisfaction. Develop and implement strategies to optimize order management processes, improve efficiency, and reduce errors. Collaborate with cross functional teams to identify and imple

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t

Building reusable code and libraries for business layer of a distributed architecture Integration of user facing elements with server side logic Optimization of the application for maximum speed and scalability Implementation of security and data protection Design and implementation of data storage solutions Interface with Product Managers, Support, and Operations to unde

The position within CVAD (Citrix Virtual Apps and Desktops) will focus on the development of Citrix Managed Cloud Services product line, which will present you with a unique opportunity to expand problem solving situations that will become an invaluable individual career asset, such as knowledge on Azure, Google Cloud, AWS, Vmware, XenServer and etc. Duties and Responsibi

Evaluation of overall operational execution, including the people, processes, tools, and identification of operational inefficiencies and areas for improvement Redesign existing business processes, improving their effectiveness, enhancing the workflows involved, and optimizing performance. Identify, review, and validate opportunities for the organization to improve its ov

Apply an understanding of ShareFile products, sales methodology, processes, prospecting techniques, and customer base to sell to end users. Invest time and effort into learning and practicing prospecting techniques, while following up on inbound leads, qualifying, solution selling, negotiation and closing sales. For existing customer base, call on and develop relationship

Better work begins at ShareFile ShareFile is a place where you can stretch, grow, and make an impact every day. We move fast here, thrive in gray zones, and are committed to putting the customer first. We value the whole you your ideas, your inspirations, your aspirations, your initiative and leadership gives us the space to explore and the feedback to help us grow. And t